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Overview
With Diwaka it is not "better to travel than to arrive". For our clients the whole safari is a profoundly satisfying journey of discovery. We offer a wide range of safaris to some of the most outstandingly beautiful and fascinating places on earth. Travel is our business and we ensure a quality of product and service that is second to none. Since 2000, the Diwaka group has provided travelers with some of the most memorable safaris in Africa and beyond.
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Our Passion for Africa
We were born in Africa. Our lives have been dedicated to the wildlife and its conservation. We would like to share with you a few words which convey the magical lure of Africa
The glories of Africa are well-documented but only those who actually travel there can stand under the wide, sheltering skies and feel the warm red earth beneath their feet. Film and television do not really communicate the sheer thrill of being only yards from a bull elephant, nor do they allow a true picture of the peerless landscapes and richly-textured cultures. Africa is tranquillity and adventure, mighty waters and arid desert, nostalgia and modernity. A land of exciting contrasts and breathtaking beauty lies waiting to be explored.
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Our Business
Diwaka provides excellent travel programs to East Africa, covering over 100 activities and over 20 different types of adventure, sport, eco-, special interest and holistic safaris. From ultra-luxury to specialist safaris, rest assured that we have considerable expertise in preparing exciting and innovative itineraries for a single person to large groups. No other company can match our choice, flexibility and commitment to your journey.
Competitive contracts with over 100 properties throughout East Africa, encompassing over 100 game parks and areas of outstanding natural beauty, enable you to customize your journey at a price to suit your budget.

At Diwaka Safaris, we put great emphasis on inspections and recommending the appropriate accommodation ranging from: -
• Luxury homesteads, lodges, tented camps, mobile tented camps, beach 'bandas' and hotels
• Classic (3 to 4-star) lodges, tented camps, hotels and guest houses
• 5 styles of camping - luxury fixed, luxury mobile, semi-luxury, standard and fly-camping
Customized safaris - over 70 per cent of our business is customized safaris so you can be confident that we can create your own special and unique itinerary.

Our expertise extends to:
• Destination Management
• Conventions Management
• Incentives
• Affinity Groups
• Wholesalers' Tours Series
• FITS
Over 130 staff worldwide are at your disposal for planning and delivering your safari. They will ensure that your requests are answered professionally and accurately within 72 hours. We have built our reputation on service, depth of knowledge and superior responses. We are totally committed to your safari from start to finish.
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Offices - well-established infrastructure
Diwaka Safaris has offices in Nairobi with representatives in Mombasa and Arusha. This ensures a seamless service. We also own and maintain our own vehicles and train our own guides to ensure a better safari for you. Our excellent customer ratings speak for themselves.
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Ground Services
Our outstanding Ground Service is a product of dedicated staff and intensive training. We will ensure that all our clients are:
• Personally met by our representatives at the airport on arrival and accompanied to the city hotels and domestic airports for transfers.
• Checked-in at the city hotels and airport
• Provided with 24-hour emergency, mobile or pager numbers of duty officers
• Briefed properly about their journeys
• Provided with a detailed day to day itinerary of their journey and other relevant information.
• Given the highest level of service at all times.
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Transport
Travelling with Diwaka Safaris is made as comfortable as possible. We own modern 4x4 vehicles and mini buses with viewing hatches, radio communications and a mobile wildlife library. Quite often we find that clients prefer the speed and convenience of light aircraft. We can organise both scheduled and charter flights to almost all of our destinations. However, our transport is by no means restricted to the modern-day machines. Our walking safaris can take you to the wildest spots on earth, as can our horse, camel and elephant-back safaris. Without them our fleet would not be complete.
Our
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Guides
We employ skilled, multilingual driver guides and specialist guides who have attended tourism, wildlife, bird and culture courses on a regular basis and achieved bronze and silver levels (the highest official rating for a guide in East Africa). With an average of 20 years experience per guide, our driver guides know their flora, fauna and cultures extremely well. They are dedicated professionals who are passionate about what they do. Our average guide rating is 9.8 out of 10.
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We offer additional advantages to our clients
• Seat in a Vehicle (SIV) scheduled Guaranteed Departures
• Multilingual Staff
• One Bank Account for all 16 countries
• One Booking Office for all 16 countries
• Phone, fax, e-mail booking facilities
• Latest product information and deals through our web site
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Our Employment Policy
Diwaka safaris is an equal opportunities employer. Majority of our staff are born in Africa and come from all ethnic backgrounds. We also encourage bo enterprise and bo partnerships.
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Commitment to the Environment
We recognize the need to protect the environment and society from the negative impacts of tourism. Consequently we have taken steps to reevaluate our practices and ourselves in order to develop operations which contribute to a more sustainable development of tourism. We have taken the following initiatives:
• We are now active members of the Eco-tourism Society of Kenya (ESOK) and The International Ecotourism Society (TIES)
• Our staff participates in Eco-tourism courses on a regular basis

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Copyright © Diwaka Tours & Travel Ltd. 2009. All rights reserved. 4th Flr Aqua Plaza, Muranga Road opp. KIE. P.O. Box 17001 - 00100, Nairobi. Kenya Tel: +254 20 3742268 /+254-20-3750391, Fax + 254-20-3750393
Email: info@diwakasafaris.com